Sales Training Is Essential
Sales training is paramount to the performance and success of any small to medium business. Sales equals income and lack of sales is what often see's businesses spiral down hill at an ever increasing pace. Let's face it if sales slow down it is not long before you cut down on advertising, you cut down on advertising and customers stop walking through the doors or calling your business. The cycle continues and before long your putting off staff and trying to do the more and more yourself simply to survive. It is a terrible and heart breaking cycle. This is why it is so important to have your staff trained in the art of sales and effective communication.
With over 25 years in sales experience in both the retail and direct sales arena Exalt Sales Training can help your business convert more sales by effectively training your staff.
Retail Sales Training
Our retail sales training is conducted at your business premises either during, before or after hours. We tailor the training to your specific needs and also include topics such as but not limited to:
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When & How to Approach Customers
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Learn the Art of Effective Communication
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Building Confidence
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Establishing Common Ground
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Product knowledge
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How to Sell a Product
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How to Up Sell Multiple Products
Direct Sales Training
The direct sales training is directed to getting sales on the day of appointment or at the point of sale. Many of our clients have outbound sales people calling direct on businesses or dealing with home owners via appointment setters. This type of selling is very different to the retail environment and sales conversion is everything.
We often take sales meetings or work with groups and individual salespeople on a one on one basis. Some of our training includes:
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Building Confidence
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Establishing Common Ground
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Effective Communication
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Establishing Trust
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Sales & Product Presentation Scenario's
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Multiple Product Selling
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Closing Techniques
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Introducing Finance and Up selling
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Follow Up